Diploma in Food & Beverage Service and Restaurant Operations (DFBSRO)

Get skilled for an industry that has unlimited career opportunities.

  • Program Brief
  • Program Overview
  • Course Information
  • Program Outline
  • FAQs
  • Placement Information

Program Brief

The 1 year programme in Food & Beverage Service and Restaurant Operations, assists students to learn about the exciting and diverse Food and Beverage industry with courses in wine, mixology, entrepreneurship, and strategic restaurant management. It combines management theory with hands-on hospitality curriculum and practicals, professional internships and a business specialization

ELIGIBILITY : Class 10th pass with English as a language
Duration : 1 year

Program Overview

The 1 year programme in Food & Beverage Service and Restaurant Operations prepares students to enter one of the fastest growing sectors in the world. Our hands-on course gives job seekers a qualification and entry into an industry, rich with career opportunities and pathways.

Course Information


Students who successfully complete the program and the internship will receive a Diploma award from IIAS Proskills


Emphasis on practical applications of theoretical lessons through trainings, laboratory work and hands-on workshops and projects

Use appropriate technologies to enhance the quality and delivery of hospitality services, products, and guest experiences and to measure the effectiveness of hospitality operations

Hands on Training is provided for upskilling and being job ready

Enhancing communications skills throughout the duration of the program through language labs and in-class discussions and presentations and workshops on personality enhancement and soft-skills development


Industrial Training of 16-20 weeks after the Final Examinations of the Second Semester in various reputed hotels and Fine Dining establishments.

Program Outline

Food & Beverage Operations

This module aims to offer students a critical understanding of the food and beverage operations and its role in the hospitality industry. The students will learn types of F&B positions which include their duties and responsibilities; the importance of grooming standards in the hospitality industry; the layout of food and beverage outlets; types of food and beverage establishments and cuisines; types of equipment for service, types of meals and menu; and food and beverage terminology.

In addition, students are exposed to traditional and modern services, incorporating the western and local cuisines.

Kitchen Operations

This module is designed to give the students a fundamental understanding of kitchen operations. It will give the students an in-depth knowledge about the basic principles and standards of food preparation.

English for Hospitality

This module is designed to provide fundamental English use in the hospitality industry. The overall purpose of this module is to maximize student’s confidence when writing and communicating within the hospitality environment.


Why choose DFBSRO@IIAS?

One of the best ranked Institute of quality Education in West Bengal by - GHRDC

Among the top Hotel Management Institutes of India

Worldwide Alumni presence

Industry Standard Practical Laboratories

Superlative Placement record

Industrial Training in best known brands of Hotels and Restaurants

Expert Trainers from the Industry with Academic Excellence

Exceptional teaching methodology designed to suit students from vernacular background

Personalized Tutorial classes for all students

Deliver customer service and solutions that anticipate, meet, and/or exceed individual expectations, as well as organizational expectations, standards, and objectives

Use marketing concepts, market research, social networks, sales, and revenue management strategies, relationship management skills, and product knowledge to promote and sell hospitality services, products, and guest experiences

Apply business and revenue models as well as basic accounting, budgeting, financial, and administration skills to support the effective management and operation of a variety of organizations delivering hospitality services and products

Keep current with hospitality trends and issues, and interdependent relationships in the broader tourism industry sectors to improve work performance and guide career development

Who should do this course?

This is the best course for all aspiring students looking for the most exciting, appealing, growth oriented career that is achievable within a year. The below mentioned reasons make it the go-to course for all.

Early responsibility

Fast growth, on the job training and career development opportunities are excellent reasons to consider a career in hotel management.

Salary potential

Traditionally salaries within the hospitality, travel, and tourism sectors are at par with entry level salaries on offer in major industries.


Continually welcoming new guests to the hotel means each day is filled with different challenges and requests which keeps your working day interesting. Opportunities within hotel management are endless and to make the most of them you'll need to be flexible.

Job satisfaction

Your aim is to ensure that every guest's stay is as pleasant and enjoyable as possible and that the highest standards of customer service are met. In short, it's your job to make people happy.

Creative input

In order to thrive and grow the hospitality and tourism industries need creative people.

The chance to travel

Hospitality, travel and tourism opportunities, including jobs in hotel management, exist in countries all over the world. The industry is truly global. It offers the opportunity to travel to some of the most exotic locations on the planet.


Those who wish to continue their studies in order to get a better knowledge of the industry and for better career prospects may go on to do the Bachelors degree program. However, students will have to do all years of the Bachelors Degree and must have cleared their Class 10 exams.

Placement Information

Placement in IIAS-School of Management, Siliguri is just one of the meeting points that facilitates the exchange of knowledge between the students and the industry. Employers appreciate the fact that the Diploma Holders from this college have proved their mettle and achieved great heights. This ensures that they are able to face interviews confidently. They are armed with the right attitude, skills and discipline and are ready to respond to the ever changing demands of the industry. Here is a brief overview of some of the companies who have recruited with us:


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